Privacy Policy

Created: 10/21/2023
Laste Updated: 03/24/2026

Thank you for choosing Joji’s Mobile Detailing for your vehicle detailing needs. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our mobile detailing services in San Diego.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: When you book our services, we may collect your name, phone number, email address, and other contact information necessary to fulfill your appointment.
2. Vehicle Information: To provide detailing services, we may collect information about your vehicle, including its make, model, year, and license plate number.
3. Payment Information: If you choose to pay for our services, we will collect payment information, such as credit card details. Please note that we do not store full credit card information on our servers. We use a trusted payment processor to handle payment transactions securely.

How We Use Your Information

We use your information for the following purposes:

1. Service Delivery: We use your personal and vehicle information to schedule and deliver detailing services at your location in San Diego.
2. Communication: We may use your contact information to confirm appointments, send appointment reminders, and provide updates on our services.
3. Billing: Your payment information is used for billing purposes and to process payments for services rendered.
4. Customer Support: We may use your information to provide customer support and address any inquiries or issues you may have.
5. Marketing: With your consent, we may use your information to send promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.

SMS Opt-In Details and Mobile Communications

You may opt in to receive SMS/MMS messages from us by:

• Entering your phone number on our website forms or booking system and checking a consent box, or
• Texting a keyword (such as “JOIN” or “DETAIL”) to our designated number.

By opting in, you consent to receive messages including appointment reminders, service updates, and promotional offers about our detailing services. Message frequency varies (typically 1–4 messages per month, but can be more or less depending on your bookings and our campaigns). Standard message and data rates may apply. Your wireless carrier is not liable for delayed or undelivered messages.

To opt out at any time, simply reply STOP to any message we send. We will process your request within 24 hours and send a confirmation. For help, reply HELP. You can also contact us directly to manage your preferences.

Our SMS program uses a 10DLC number registered through GoHighLevel for compliance.

Cookies & Tracking Practices

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Additional tracking: We (or third-party providers) may use cookies, pixels, or similar technologies for analytics (e.g., to understand site traffic and user behavior) and advertising/remarketing. Embedded content from other websites (videos, images, etc.) may also use cookies or tracking as if you visited those sites directly.

You can manage or disable cookies through your browser settings at any time. We recommend reviewing our cookie consent banner (if active on the site) for more granular controls.

Data Security and Handling

We take reasonable technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS) and at rest where possible.
• Secure storage through our website hosting provider and GoHighLevel platform.
• Access restricted to authorized personnel only.
• Regular security reviews.

No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. In the event of a breach, we will notify you as required by law.

We retain your data only as long as necessary for the purposes described or as required by law. For SMS data, we delete your number and consent records promptly after you opt out (usually within 30 days), unless legally required to keep it.

User Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may also:

• Access, correct, or update your information.
• Opt out of marketing communications or SMS at any time (see above).
• For California residents (under CCPA/CPRA): request details on data sales/sharing (we do not sell data), deletion, or opt-out of sharing.

To exercise any rights, contact us using the details below. We will respond within 30 days (or as required by law).

Who We Share Your Data With

Visitor comments may be checked through an automated spam detection service.

We do not sell your personal information. We may share data with trusted service providers (such as GoHighLevel for SMS/email tools, our website host, or analytics providers) who are contractually required to protect it and use it only for the services they provide to us.

Mobile information sharing statement: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services (such as GoHighLevel and SMS carriers). All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact Joji’s Mobile Detailing at jordan@jojismobiledetailing.com